Professional Services
Design and Consultancy | Supply and Installation | Service and Support
Design and Consultancy
MultiTek Solutions have a wealth of experience designing Audio Visual systems to suit the specific needs of our clients.
We are trained, knowledgeable and passionate about our industry and are ready to work with your unique setting requirements and budget to customise a solution to fit your audio visual needs using systems that reflect current and emerging technologies.
Whether you engage us in a 'Design and Construct' capacity or for the production of a tender package, our process includes scope and design meetings with key stakeholders to establish the parameters around the proposed works, Initial scope of works document and budgetary pricing leading to final sign off of scope.
From there we can proceed to detailed design which includes a range of drawings including schematic designs, floorplans and elevations, a detailed specification, equipment list and depending on the process may be accompanied with a formal quote.
If you're considering an audio visual project, no matter how large or small, we are here to help you on your journey.
Supply and Installation
We pride ourselves on a skilled and well presented team, from clean and welcoming offices, well maintained and recognisable vehicles, high quality tools for the work we do and an efficient, clean and professional approach to all of our work.
Regardless of the scale or scope of the project, our professional audio visual installers are always easy and friendly to work with, we are trained and certified in our industry standards and whilst out on a job site they are always mindful of the client’s best interest.
We test and approve everything we design and install, ensuring a trouble-free and reliable AV system that will work to the highest standards and as per the agreed scope. We have an unblemished record of completing 100% of our installations on time and on budget.
Service and Support
MultiTek Solutions has always been committed to outstanding customer service and support.
We have ensured that our staff are knowledgeable, experienced and well trained so that we can provide the very best in support to our clients. As we continue to grow into one of Victoria’s leading audio visual and Theatrical Integration companies, so does the need to ensure we can support our clients in their times of need, so the continued growth of our service and support department has been crucial.
So if you are after a once-off service call, or a fully managed preventative maintenance and support contract, MultiTek Solutions are always on hand ready to help.
Service and Maintenance
We offer one-off system servicing and maintenance of your audio visual, lighting and audio equipment to ensure these vital systems continue to run at optimum performance.
MultiTek Solutions services most areas of Victoria, based on three servicing zones. If your system is not working as it should, is showing visible signs of deterioration, or if you need peace of mind before an important event please contact our support department to discuss your technology and your service and maintenance requirements and we can provide you with a personalised quote.
Technical Support
Your audio visual and theatrical technology is a major investment and crucial for the day-to-day running of your organisation.
At MultiTek Solutions, we understand this reality, so we offer prompt and outstanding technical support services that give our clients peace of mind.
Whether it’s immediate phone support or on-site technical attendance, we offer cost effective assistance in order to safeguard our clients’ AV systems and limit downtime.
Preventative Maintenance
Many of our clients choose ongoing preventative maintenance and support packages to ensure their AV systems are always fully functional and performing at their optimum level.
This is also a great way to ensure that we can attend your organisation as timely as possible without the need for quotes and purchase orders to make their way through different departments.
Contact MultiTek Solutions now to arrange a site visit to audit your organisation's technology systems and tailor a package to suit your specific needs.
MultiTek Solutions Service Agreement Overview
